Policies and Procedures

Commitment, quality, continuous supply … Phamatex

Policies and Procedures
  • Web Site Terms and Conditions of Use

    Phamatex Nigeria Limited

    1. Terms.

    By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you ar...

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    1. Terms.

    By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

    2. Medical Information.

    This Web site may contain general information relating to various medical conditions and their treatment. Such information is provided for informational purposes only and is not meant to be a substitute for advice provided by a doctor or other qualified health care professional. Patients should not use the information contained herein for diagnosing a health or fitness problem or disease. Patients should always consult with a doctor or other health care professional for medical advice or information about diagnosis

    3. Use License.

    a. Permission is granted to temporarily download one copy of the materials (information or software) on Phamatex Nigeria Limited’ web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

    1. modify or copy the materials;
    2. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
    3. attempt to decompile or reverse engineer any software contained on Phamatex Nigeria Limited’ web site;
    4. remove any copyright or other proprietary notations from the materials;
    5. transfer the materials to another person or “mirror” the materials on any other server.

    b. This license shall automatically terminate if you violate any of these restrictions and may be terminated by Phamatex Nigeria Limited at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

    4. Disclaimer

    The materials on Phamatex Nigeria Limited’ web site are provided “as is”. Phamatex Nigeria Limited makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Phamatex Nigeria Limited does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

    5. Limitations

    In no event shall Phamatex Nigeria Limited or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Phamatex Nigeria Limited’ Internet site, even if Phamatex Nigeria Limited or a Phamatex Nigeria Limited authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

    6. Revisions and Errata

    The materials appearing on Phamatex Nigeria Limited’ web site could include technical, typographical, or photographic errors. Phamatex Nigeria Limited does not warrant that any of the materials on its web site are accurate, complete, or current. Phamatex Nigeria Limited may make changes to the materials contained on its web site at any time without notice. Phamatex Nigeria Limited does not, however, make any commitment to update the materials.

    7. Links

    Phamatex Nigeria Limited has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Phamatex Nigeria Limited of the site. Use of any such linked web site is at the user’s own risk.

    8. Site Terms of Use Modifications

    Phamatex Nigeria Limited may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

    9. Governing Law

    Any claim relating to Phamatex Nigeria Limited’ web site shall be governed by the laws of the Lagos State without regard to its conflict of law provisions.

    General Terms and Conditions applicable to Use of a Web Site.

    Privacy Policy

    Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.

    • Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
    • We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
    • We will only retain personal information as long as necessary for the fulfillment of those purposes.
    • We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
    • Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
    • We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
    • We will make readily available to customers information about our policies and practices relating to the management of personal information.

    We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained

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  • Terms and Conditions of Sale

    All sales of Phamatex Nigeria Limited product(s) are subject to these Terms and Conditions of Sale, and any additional or inconsistent provisions contained in any purchase order or other document are...

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    All sales of Phamatex Nigeria Limited product(s) are subject to these Terms and Conditions of Sale, and any additional or inconsistent provisions contained in any purchase order or other document are not binding on Phamatex Nigeria Limited unless accepted in writing by Phamatex Nigeria Limited. These Terms and Conditions of Sale supersede and terminate any previous agreement or policy, whether written, oral, or established through course of dealing between any purchaser and Phamatex Nigeria Limited with respect to the subject matter hereof. No subsequent course of dealing or conduct of the parties shall result in a modification of these Terms and Conditions of Sale. Phamatex Nigeria Limited reserves the right to amend these Terms and Conditions of Sale by notification to purchaser.

    Direct Sales

    Phamatex Nigeria Limited will only sell product(s) direct to licensed drug wholesalers, retail chains with warehouses or distribution centers, and contract purchasers including federal government facilities. All purchasers must be pre-approved by an authorized Phamatex Nigeria Limited representative.

    Orders

    Orders can be received via EDI, fax, mail, or phone:

    Address: Marble House,
    1 Crystal Glass Close,
    Amuwo Odofin Industrial Layout,
    Lagos State, Nigeria
    Phone: (+234) 803 717 1255

    Electronic Ordering: To set up EDI contact: Customer Service at email: customerservice@phamatex.com

    All orders are subject to acceptance by Phamatex Nigeria Limited at its principal place of business. Orders will be increased to the stated Minimum Order Quantities. Phamatex Nigeria Limited reserves the right to limit the quantities of product shipped pursuant to any order, and to refuse any order prior to shipment. In the event of short supply Phamatex Nigeria Limited may allocate its inventory among purchasers, as it deems appropriate in its sole discretion. Purchasers acknowledge and agree that lead times will vary according to production conditions, all desired shipment dates shall be estimates, and Phamatex Nigeria Limited shall not be liable for any unavailability or failure or delays in supplying product for any reason. In addition, Phamatex Nigeria Limited shall not be liable for failure to perform under any agreement due to strike, fire, accidents, inability to obtain supplies, contingencies of supply or manufacturing, failure or interruption of utilities or common carriers, or other causes beyond its reasonable control. Phamatex Nigeria Limited reserves the right to discontinue and withdraw from the marketplace any product, product size, or packaging at any time. Prices for Phamatex Nigeria Limited products are those in effect at the time orders are accepted by Phamatex Nigeria Limited and are subject to change without notice. Sales to contract purchasers are made with the express understanding and agreement that the product(s) is purchased for the sole use of the contract purchaser, and is not intended to be sold or transferred for further sale or resale by retailers, wholesalers, or other parties.

    Remittances

    Remittances should be made payable to: Phamatex Nigeria Limited

    Shipments received damaged or in error

    Immediately upon receipt of a shipment of Phamatex Nigeria Limited product(s), the purchaser must inspect the products and notify Phamatex Nigeria Limited Customer Service Department by phone or fax of any claims for defects or damage. In the event of any such claim, purchaser must hold the product(s) pending receipt of Phamatex Nigeria Limited instructions concerning disposition and permit Phamatex Nigeria Limited, or its representative, to inspect them upon request.

    Shipments received in error are defined as either an Phamatex Nigeria Limited order error or purchaser order error. The overages of product(s) in these shipments must be returned to Phamatex Nigeria Limited within 14 days of date of receipt, regardless of cause of error. Credit in the form of a credit memo will be issued at purchase price, plus reimbursement for the cost of shipping if return is necessary to correct an Phamatex Nigeria Limited error. Purchaser must pay for shipping charges associated with returns to correct a purchaser error. If purchaser fails to notify Phamatex Nigeria Limited within fourteen (14) days after the date of invoice, the product(s) will be deemed to have been received in good condition in the quantities stated in Phamatex Nigeria Limited invoice, and to have been accepted by the purchaser.

    Credit

    Purchasers must provide financial information requested by Phamatex Nigeria Limited to establish and maintain financial responsibility. Phamatex Nigeria Limited reserves the right to maintain a credit limit on all purchasers. Camber Pharmaceuticals further reserves the right to reject or revoke acceptance of any order, or require cash payment before shipment or on delivery if, in Phamatex Nigeria Limited sole judgment, purchaser’s financial responsibility has become impaired.

    Product Recall Policy

    Notification of proper procedure will be given to all purchasers should a product recall occur.

    Returned Goods Policy

    Returns may be made only on, and subject to, the terms and conditions of the Phamatex Nigeria Limited Return Goods Policy.

    Sales Taxes

    Should Phamatex Nigeria Limited be required by law to collect sales tax in certain jurisdictions, Phamatex Nigeria Limited will add the proper amount of tax due to the purchaser’s invoice.

    Warranty Disclaimer

    EXCEPT TO THE EXTENT EXPRESSLY STATED IN SUCH A WRITTEN CONTINUING GUARANTY AND INDEMNITY AS MAY HAVE BEEN EXECUTED BY PHAMATEX NIGERIA LIMITED AND DELIVERED TO THE PURCHASER OF PHAMATEX NIGERIA LIMITED PRODUCT(S) SHIPPED DIRECTLY FROM CAMBER PHARMACEUTICALS TO PURCHASER, AND BE IN EFFECT UPON SHIPMENT, PHAMATEX NIGERIA LIMITED GRANTS NO WARRANTIES, EXPRESS OR IMPLIED, AND PHAMATEX NIGERIA LIMITED DISCLAIMS ANY AND OTHER WARRANTIES, INCLUDING BUT NOT LIMITED TO WARRRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT WITH RESPECT TO ANY PRODUCT(S)S DELIVERED TO ANY PURCHASER. A PURCHASER’S SOLE AND EXCLUSIVE REMEDY FOR DELIVERY OF DEFECTIVE OR NONCONFORMING PRODUCT(S) SHALL BE RETURN OF SAID PRODUCT(S) TO PHAMATEX NIGERIA LIMITED ON AND SUBJECT TO THE TERMS AND CONDITIONS OF THE PHAMATEX NIGERIA LIMITED RETURN GOODS POLICY. UNDER NO CIRCUMSTANCES WILL PHAMATEX NIGERIA LIMITED BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES BASED ON ANY PHAMATEX NIGERIA LIMITED PRODUCT(S).

    Purchaser Representations

    Purchaser represents that (i) it will handle and store Phamatex Nigeria Limited product(s) properly and in compliance with Phamatex Nigeria Limited instructions and with all applicable federal, state and local requirements; (ii) it has and will maintain all federal, state and local registrations necessary for the lawful handling of all Phamatex Nigeria Limited product(s); and (iii) it will comply with all requirements of the Prescription Drug Marketing Act regarding the handling and sale of Phamatex Nigeria Limited product(s).

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  • Privacy Policy

    Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. T...

    Read More

    Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.

    • Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
    • We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
    • We will only retain personal information as long as necessary for the fulfillment of those purposes.
    • We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
    • Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
    • We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
    • We will make readily available to customers information about our policies and practices relating to the management of personal information.

      We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained
    Close